Funeral home reviews Kansas City

Customer Reviews

We want every family we serve and every guest we welcome into our funeral home be served to their complete satisfaction.

With that in mind, we love to hear about the experiences that people have with our funeral home. We’ve shared some of this feedback below.

Have we helped you? If you’ve ever read a review, you know how helpful they can be. Help others by sharing your experience and leave your own review below.

Recent Reviews

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Had both of my parents' services there and they made everything so easy. Robyn was amazing and Esther was very kind and helpful. Beautiful place and very much appreciated!
~ Melissa   M. - 6/25/2021

Very satisfied. Robyn was so helpful at a time of stress and bad decision-making. Couldn't have gotten through it without her.
~ Patricia   W. - 6/22/2021

Extremely satisfied. Mike and Heather both made this a very positive and comforting experience for us. They were calm, good communicators who gave us a lot of helpful information and were very professional, caring and supportive. I felt we were very well cared for and would definitely recommend Penwell-Gabel to others.

~ Judith   M. - 6/16/2021

I am glad you were able to help us. We couldn't have made it through this difficult time without your help. Everyone I met was very professional. Thank you for being there for my family.
~ Derek   F. - 5/28/2021

When my mom died we used Penwell-Gabel and worked with Chris Holland. He is the reason we came back when my father passed away. We worked with Robyn who also was outstanding.
~ Jon   B. - 5/20/2021

Robyn was wonderful in helping us make arrangements. Heather was very helpful in providing initial information. All staff on the day of the service were quite gracious.
~ Barney   H. - 5/3/2021

No one wants the services of a funeral home, but if you need them Penwell-Gabel is top notch. Everyone is kind, caring and completely put you at ease. Everything is explained and there aren't any high pressure sales tactics applied during the most difficult time of your life. Michael Benedick was the consummate professional. He was calm, cool and collected and made an unfortunate situation bearable while being compassionate and empathetic.
~ Cynthia   D. - 4/9/2021

It was a great experience. My husband died unexpectedly and had no arrangements. Maggie made it easy and simple, which helped a lot. It was a good service and made my husband look like himself resting. I truly appreciate their work.
~ Naomi   P. - 3/22/2021

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