Funeral home reviews Kansas City

Customer Reviews

We want every family we serve and every guest we welcome into our funeral home be served to their complete satisfaction.

With that in mind, we love to hear about the experiences that people have with our funeral home. We’ve shared some of this feedback below.

Have we helped you? If you’ve ever read a review, you know how helpful they can be. Help others by sharing your experience and leave your own review below.

Recent Reviews

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It was a beautiful experience under the circumstances. Heather and Robyn provided exceptional service and are such lovely ladies. 
~ Faith   P. - 8/18/2023

Completely satisfied and grateful for the relaxed atmosphere for conducting final preparations for my mother. Sherry was an excellent source of comfort and concern in regards to my personal needs. 
~ Louisa   B. - 7/28/2023

Our experience was extremely respectful and easier than anticipated in our time of loss. Thank you for all you did for me and my family. What a nice tribute!
~ Alma   H. - 7/18/2023

Robyn was wonderful and, as always, Claire is the essence of compassion. Thank you for how you've helped with all 4 of our parents. We knew you would guide us through this journey well. We appreciate you.
~ Elizabeth   D. - 6/21/2023

Very satisfied with the service! Everyone was very helpful in the process and there to guide me through the steps. All were wonderful and made me feel very comfortable. 
~ Karen   D. - 6/16/2023

Robyn and Jolene were amazing! Thank you!
~ Maggie   P. - 6/6/2023

We were extremely satisfied with our experience at Penwell-Gabel. The process of my mom's cremation was seamless and Robyn, our Funeral Director, did an outstanding job helping us make decisions and taking time to answer all our questions. I can't thank you enough for helping to ease our stress during our sadness. 
~ Elizabeth   B. - 5/17/2023

Mike and Heather were helpful in such a kind/calm and professional way. The visitation was very relaxed and such a good setting to get to see faces we had not seen in years. Staff were very accommodating to all our needs.
~ Pamela   K. - 5/14/2023

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